Stay Casino — Frequently Asked Questions

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100% match up to AUD $2,500 plus 225 free spins and 1 bonus round

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Registration follows the standard online casino flow: head to the official site, click through to sign up, and fill in your email, a password and basic personal details, then select AUD as your account currency. There's usually a checkbox confirming you're of legal gambling age and accept the site's terms and bonus conditions. Before your first withdrawal you'll need to complete identity verification (KYC), typically a photo ID and, depending on the payment method and amount, a proof-of-address document — worth doing straight after registration rather than waiting until you want to cash out.

We couldn't confirm a dedicated native app for Android or iOS, so the mobile experience runs through your phone or tablet's browser. The mobile site gives you the full pokies, table games and live casino lobby, and you can add it to your home screen for a quicker, app-like shortcut without downloading anything from an app store. See our mobile page for details.

The cashier lists Visa, Mastercard/Maestro, Skrill, Neteller, MiFinity, Neosurf, Paysafecard, CashToCode, standard bank transfer, and a wide range of cryptocurrencies. We did not find PayID or POLi listed on the official payments page — check the live cashier directly after registering. Full breakdown on our payments page.

Stay Casino holds a Curaçao Gaming Control Board licence rather than an Australian one — there is no domestic Australian licence for real-money pokies or table games casinos of this type, so any operator serving AU players in this category does so from an offshore jurisdiction. This is general information, not legal advice.

Most withdrawal methods are described as processing in under 24 hours once identity verification is complete, with standard bank transfers taking around 3-5 business days. A specific fee schedule per method wasn't itemised in our source material, so check the cashier or support team for current details before withdrawing.

Support is accessed through the casino's help or contact section, typically via live chat as the fastest route, with email as a backup for anything requiring documentation. Support can confirm the current terms attached to your specific deposit, since bonus terms can be updated over time — see our bonuses page for the current welcome package breakdown.